These Terms and Conditions govern your use of the Champion International website and your engagement with us as a client or prospective client. Champion International Limited is a New Zealand company providing procurement, sourcing, freight, logistics, and supply services. By using our website or engaging our services, you agree to these terms.
Champion International provides the following services:
The specific scope of services for any engagement will be agreed between us in writing prior to commencement.
All quotes provided by Champion International are valid for 30 days from the date of issue unless otherwise stated. Quotes are based on the specifications, quantities, and requirements provided to us at the time. Any changes to these may result in revised pricing.
An order is confirmed only upon receipt of written acceptance of a quote and payment of any required deposit. We reserve the right to decline any order at our discretion.
All prices are in New Zealand Dollars (NZD) and are exclusive of GST unless otherwise stated. GST will be added where applicable.
Payment terms will be set out in your quote or invoice. Unless otherwise agreed, payment is due within 20 working days of the invoice date. We reserve the right to charge interest on overdue amounts at a rate of 2% per month, or part thereof, from the due date until payment is received in full.
For new clients or large orders, we may require a deposit prior to placing supplier orders or booking freight. Deposit terms will be confirmed in writing.
Lead times provided at the time of quoting are estimates only and are subject to supplier availability, manufacturing timelines, freight schedules, and customs processing. We will communicate any material changes to expected lead times as soon as we become aware of them.
Champion International is not liable for delays caused by circumstances outside our reasonable control, including but not limited to supplier delays, port congestion, customs hold-ups, adverse weather, or other force majeure events.
Staged delivery schedules can be accommodated where agreed in advance. Any changes to delivery schedules requested after an order is placed may be subject to additional costs.
Risk in goods passes to you upon delivery to your nominated delivery address or, where you have arranged your own transport, upon collection. Title in goods passes to you only upon receipt of full payment.
Where Champion International is managing freight on your behalf, we will take reasonable steps to ensure goods are transported appropriately. We recommend clients hold suitable insurance cover for goods in transit.
You must inspect all goods upon delivery and notify us in writing of any damage, shortage, or discrepancy within 5 working days of receipt. Claims made outside this period may not be accepted.
Where goods are found to be damaged or defective and we accept liability, our obligation is limited to replacement of the affected goods or a credit to the value of those goods, at our discretion. We are not liable for any consequential loss arising from defective or delayed goods.
We do not accept returns for change of mind. Returns may be accepted where goods are found to be defective or materially different from what was agreed, subject to the claims process in clause 7. Any approved returns must be agreed in writing before goods are sent back.
All content on the Champion International website — including text, images, product descriptions, catalogues, and branding — is the property of Champion International Limited or its licensors. You may not reproduce, distribute, or use any content from our website without our prior written consent.
Any pricing, supplier information, or commercially sensitive information we share with you is provided in confidence and must not be disclosed to third parties without our prior written consent.
You may not assign, transfer, or subcontract any of your rights or obligations under these Terms without our prior written consent. Any purported assignment without such consent will be of no effect. We may assign our rights and obligations under these Terms at any time without your consent, including in connection with a sale, merger, or restructure of our business.
If you are acquiring our services for business purposes, you agree that the Consumer Guarantees Act 1993 (CGA) does not apply to those services. For the purpose of this clause, 'business purposes' means any use other than for personal, domestic, or household purposes.
Nothing in these Terms is intended to have the effect of contracting out of the CGA except to the extent permitted by the CGA itself, and these Terms are to be modified to the extent necessary to give effect to that intention.
To the fullest extent permitted by New Zealand law, Champion International Limited's liability to you in connection with any order or engagement is limited to the value of that order. We are not liable for any indirect, consequential, or special loss or damage, including loss of profit, loss of business opportunity, or project delays.
Nothing in these terms limits liability that cannot be excluded under applicable New Zealand law.
In the event of any dispute arising out of or in connection with these Terms, the parties agree to first attempt in good faith to resolve the dispute by negotiation between representatives of each party who have authority to settle the matter. This negotiation period will last no less than 30 days from the date one party notifies the other of the dispute in writing.
If the dispute cannot be resolved by negotiation within that period, either party may refer the dispute to arbitration by a sole arbitrator in accordance with the New Zealand Arbitration Act 1996 and the AMINZ Arbitration Rules current at the time arbitration is commenced. The place of arbitration will be Christchurch, New Zealand.
Nothing in this clause prevents either party from seeking urgent interlocutory relief from a court where necessary to protect their interests.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be severed from the remaining Terms, which will continue in full force and effect. The invalid or unenforceable provision will be modified to the minimum extent necessary to make it valid and enforceable, to the extent possible.
These Terms and Conditions are governed by the laws of New Zealand. Subject to the dispute resolution process in clause 14, any disputes not resolved by arbitration will be subject to the exclusive jurisdiction of the New Zealand courts.
We may update these Terms and Conditions from time to time. The current version will always be available on our website at www.championinternational.co.nz. We will use reasonable endeavours to notify you of any substantial changes. Continued use of our services after any update constitutes acceptance of the revised terms.
For any questions regarding these terms, please contact us at lucy@championinternational.co.nz.
